Terms

These Terms govern the Hodl Advisory website and advisory services.

1. Provider

Provider: Informacijske rešitve, Tomaž Hrovatin s.p.

Address: Župančičeva ulica 4A, 1233 Dob, Slovenia

Registration number: 9894535000

Tax number: 82897794

Email: [email protected]

2. B2B services and engagement formation

The services are for people and organisations acting for business or professional purposes, not consumers. By submitting an inquiry, you confirm that the information is accurate, that you may act for the organisation named, and that you may share the materials provided.

An inquiry does not create an advisory relationship or reserve capacity. An engagement begins only when the written scope and commercial terms are agreed and the required cleared payment is received. If an engagement-specific document conflicts with these Terms, that document controls for the engagement.

Hodl normally replies to an inquiry within five Working Days. This is a response target, not a guarantee that an engagement will be offered or that capacity will be available.

3. Services and responsibility

Hodl Advisory provides independent architecture and advisory work for consequential agent systems. The written scope defines the package, deliverables, evidence boundary, timing, and exclusions.

Unless expressly agreed, the service does not include implementation, operation, production access, custody, trade execution, financial or investment advice, legal or regulatory advice, or certification. The client remains responsible for implementation, security, deployment, regulatory compliance, trading, and operating decisions, including whether and how to act on a recommendation.

Architecture and advisory work involves judgment under uncertainty. No particular technical, commercial, regulatory, trading, or other outcome is guaranteed. Hodl Advisory is independent and is not affiliated with or endorsed by OpenClaw.

4. Prices and payment

Prices are in euros and exclude applicable taxes. VAT treatment depends on the client’s location and tax status. Work is prepaid by bank transfer based on a proforma invoice, unless the written scope or quote states a different payment schedule. The client is responsible for accurate billing information and its bank fees.

5. Delivery and client cooperation

In these Terms, Working Day and business day mean the same thing: a day other than Saturday, Sunday, or a public holiday in Slovenia, measured in local time in Europe/Ljubljana.

Unless the written scope states a different trigger, a delivery period starts on the first Working Day after the payment required for that delivery stage has cleared and agreed inputs, completed discovery or intake, and required scheduling or participant availability are in place. For an Architecture Review, the delivery period also requires the written Review basis to be confirmed or eligible to proceed under the silence rule below. Package-specific timing, meetings, and response expectations remain part of the written scope.

The client must provide timely, accurate, and sufficiently complete information, decisions, access, feedback, and required participants. If an input is missing or late, the scope changes, payment is late, or a required participant is unavailable, Hodl may pause the affected work and will notify the client. The delivery clock pauses when the missing dependency prevents meaningful progress. It resumes on the next Working Day after the dependency is complete, any required payment has cleared, and any revised scope or schedule has been agreed. The unused Working Days continue from that point; the clock does not restart unless the parties agree otherwise. A scope change may require a revised delivery date and additional fees, agreed before the additional work begins.

The client’s named engagement lead, or another representative the client has identified in writing as authorised for the engagement, may confirm or correct the written Review basis. If authorised representatives give inconsistent instructions, the basis is not confirmed until the inconsistency is resolved.

When Hodl sends the written Review basis for confirmation or correction, the client has three Working Days after receipt to reply. If no reply arrives, Hodl may proceed on that basis only if the message was successfully delivered and no material question remains about scope, safety, compliance, authority, operational risk, fees, or the identity of the authorised representative. Silence does not permit work to proceed where any such question remains, where the client has requested a hold or correction, or where delivery of the basis was bounced or otherwise known to be unsuccessful.

If the client provides a material correction after confirming the basis or after work has proceeded under the silence rule, Hodl may stop the affected work, assess what must change, and propose a revised scope, timing, and fee. Work properly completed against the previously confirmed or permitted basis remains chargeable. Material additional or replacement work begins only after the revised terms are agreed and any required payment has cleared.

For notices and other engagement email, a message successfully sent to the designated address before 17:00 Europe/Ljubljana on a Working Day is treated as received that Working Day. A message successfully sent at or after 17:00, or on a non-Working Day, is treated as received on the next Working Day. This deemed-receipt rule does not apply when the sender receives an automated bounce or otherwise knows that delivery failed.

A final deliverable is not treated as delivered when its email bounces or is otherwise known to be undeliverable. Hodl will make a reasonable attempt to resend it to a corrected address or contact the client’s authorised representative through another contact method already agreed or supplied for the engagement. Any delivery deadline is satisfied by the original timely send only if transmission was successful; a failed send remains unresolved until a reasonable resend or alternate-contact attempt is made.

Do not send credentials, private keys, production access, proprietary source code, private trading data, or other sensitive material through the website form. Any need for unusual access or handling must be agreed separately in writing.

6. Confidentiality

Each party will use reasonable care to protect the other party’s non-public information and use it only for the engagement. This does not cover information that is public without breach, already lawfully known, lawfully received from another source, independently developed, or required to be disclosed by law.

Client identity, work, testimonials, and results will not be used publicly without separate written permission. A signed non-disclosure agreement may add engagement-specific terms.

7. Intellectual property

The client owns the materials it provides. Hodl Advisory retains its pre-existing and general methods, templates, frameworks, tools, and know-how.

After full payment, the client may use the final deliverables internally and share them with personnel and professional advisers who need them and are subject to suitable confidentiality duties. Publication, resale, sublicensing, or external distribution requires prior written permission unless the written scope says otherwise.

8. Third-party tools

Recommendations may refer to OpenClaw or other third-party tools and services. Their availability, behaviour, security, terms, and pricing are controlled by their providers. The client is responsible for assessing and contracting with them.

9. Cancellation, suspension, and refunds

The Refund and Cancellation Policy forms part of these Terms. Hodl Advisory may pause or end work for non-payment, material breach, unlawful or unsafe requests, abusive conduct, or work outside the agreed scope. Where reasonable, the client will have an opportunity to correct a remediable breach. Accrued payment, confidentiality, intellectual-property, and liability terms continue where their nature requires it.

10. Liability

To the extent permitted by law, neither party is liable for indirect or consequential loss. Hodl Advisory’s total aggregate liability arising from an engagement is limited to the fees paid for that engagement. Nothing excludes or limits liability where the law does not allow it.

11. Slovenian law and court

These Terms and each engagement are governed by Slovenian law. The courts in Ljubljana, Slovenia have jurisdiction unless mandatory law requires otherwise. Before formal proceedings, the parties will make a reasonable good-faith effort to resolve the dispute directly.

If any provision is unenforceable, the remaining provisions continue. Changes to website Terms apply to future use; agreed terms for an existing engagement change only by agreement.

Questions may be sent through the contact form.